Terms & Conditions

1. Agreement and scope

These Terms & Conditions (“Terms”) govern your access to and use of the Kramvia Technologies website at kramviatech.com (the “Site”). By using the Site, you agree to these Terms. If you do not agree, do not use the Site.

These Terms apply to the public Site and pilot-interest process only. A paid, pilot, or production use of Kramvia ERP will be governed by a separate written agreement. If that agreement conflicts with these Terms for the product relationship, that agreement controls.

2. About the Site and product information

The Site provides general information about Kramvia Technologies and Kramvia ERP, a developing software product for pharmacy distribution operations. Content is provided for information and discussion purposes. Product screenshots, descriptions, workflow examples, roadmap statements, and availability information may change as the product is developed.

Nothing on the Site is an offer to sell, a promise that a feature will be delivered, a warranty of regulatory compliance, or a commitment to a particular implementation, price, service level, integration, timeline, or outcome.

3. Pilot enquiries

Submitting a pilot enquiry is an expression of interest only. It does not create a customer relationship, reserve access, grant a licence, or require either party to proceed. We may assess, accept, decline, defer, suspend, or discontinue any pilot discussion at our discretion and subject to applicable law.

If you submit an enquiry for a business, you confirm that you are authorised to provide the submitted contact information and to discuss the relevant operational requirements. You must not submit patient, prescription, payment-card, government-ID, login, or other sensitive information through the Site.

4. Acceptable use

You may use the Site only for lawful, legitimate business or informational purposes. You must not:

• violate applicable law, another person’s rights, or these Terms;
• misrepresent your identity, affiliation, or authority;
• submit false, misleading, unlawful, harmful, or sensitive data through the form;
• probe, scan, overload, disrupt, bypass, or interfere with Site security or availability;
• introduce malware, attempt unauthorised access, or use automated means to abuse the Site or form;
• copy, scrape, reproduce, or exploit substantial Site content except as permitted by law or with our written consent.

5. Intellectual property

The Site, its software, design, copy, graphics, logos, screenshots, and other content are owned by Kramvia Technologies or used under licence and are protected by applicable intellectual-property law. “Kramvia” and associated branding may be used only with our prior written permission. These Terms grant you no ownership interest or licence other than the limited right to view and use the Site in accordance with these Terms.

6. Feedback

If you provide suggestions, feedback, or ideas about the Site or product, you grant Kramvia a non-exclusive, worldwide, royalty-free right to use, adapt, and incorporate that feedback without obligation, provided we do not identify you as the source without permission. Do not submit confidential information unless we have agreed in writing to receive it.

7. Third-party services and links

The Site may reference or link to third-party services. Such services are governed by their own terms and privacy notices. We do not control, endorse, or accept responsibility for third-party content, availability, security, or practices.

8. Disclaimers

To the fullest extent permitted by law, the Site is provided “as is” and “as available.” We do not guarantee that it will be uninterrupted, error-free, secure, accurate, complete, current, or suitable for a particular purpose. We may modify, suspend, or withdraw any Site content at any time.

The Site does not provide legal, tax, accounting, medical, pharmaceutical, regulatory, cybersecurity, or professional advice. You remain responsible for independently evaluating whether any software, workflow, or process is suitable for your organisation and for meeting your own legal and regulatory obligations.

9. Limitation of liability

To the fullest extent permitted by law, Kramvia Technologies and its personnel will not be liable for indirect, incidental, special, consequential, exemplary, or punitive loss; loss of profits, revenue, goodwill, data, or business opportunity; or loss arising from use of, inability to use, or reliance on the Site.

Where liability cannot lawfully be excluded, our aggregate liability arising from the Site will not exceed the amount you paid to use the Site in the 12 months before the event giving rise to the claim. Access to the public Site is free of charge.

10. Indemnity

To the extent permitted by law, you will indemnify and hold Kramvia Technologies and its personnel harmless from claims, losses, and reasonable costs arising from your unlawful use of the Site, breach of these Terms, or infringement of another person’s rights.

11. Privacy

Our handling of personal data is described in our Privacy Policy, which forms part of these Terms. By submitting an enquiry, you acknowledge that we will process the submitted information as described there.

12. Governing law and disputes

These Terms are governed by the laws of India, without regard to conflict-of-law principles. Any dispute will be subject to the jurisdiction of courts of competent jurisdiction in India, except where mandatory law provides otherwise. Before starting formal proceedings, please contact us at kramviatech@gmail.com and allow a reasonable opportunity to resolve the issue.

13. Changes, severability, and contact

We may revise these Terms from time to time. The effective date above identifies the latest version. If any provision is unenforceable, the remaining provisions will remain in effect to the extent permitted by law. Our failure to enforce a provision is not a waiver.